Community Health Systems Patient Representative - Flowers Medical Group - Neurology in Dothan, Alabama

Description:

Patient Representative - Flowers Medical Group - FT - Variable Hours

Neurology

The Patient Service Representative (PSR) is the initial point of contact for all office communications and serves as the "face" of the practice. The PSR's primary role is to manage the clerical functions of the office (i.e. check-in and/or check-out, phones, mail and medical records) with the utmost courtesy, respect and professionalism. The PSR acts as a liaison to obtain accurate information from patients, insurance companies and referral sources. The PSR ensures an exemplary patient experience. Facilitate the same day access for ALL patients requesting to be treated by provider.

Qualifications

Education:

  • High school graduate or equivalent preferred.

  • Formalized computer training and college course work is preferred.

Experience:

  • At least twelve (12) months prior registration or customer service experience is preferred.

  • Must be able to manage high volumes of work within strict deadlines and perform duties without prompting and with very little supervision.

  • Must be willing to float between physician practices.

Licenses/Certifications:

  • None

Job: Clinic, Medical

Organization: Wiregrass Clinic

Location: AL-Dothan

Requisition ID: 1741456