Community Health Systems Clinical Assessment Specialist - Behavioral Health in Franklin, Tennessee


Community Health Systems, Inc. is one of the nation s leading operators of general acute care hospitals. The organization s affiliates own, operate or lease 146 hospitals in 21 states with approximately 24,000 licensed beds. Affiliated hospitals are dedicated to providing quality healthcare for local residents and contribute to the economic development of their communities. Based on the unique needs of each community served, these hospitals offer a wide range of diagnostic, medical and surgical services in inpatient and outpatient settings.

CHSPSC, LLC seeks an Clinical Assessment Specialist - Behavioral Health for its Franklin, TN, headquarters Access team.

Description: The Behavioral Health Access Center is a state of the art clinical assessment and patient placement hub. Composed of Registered Nurses, Social Workers, Therapists, and Providers (e.g., Nurse Practitioner) who work collaboratively to provide behavioral health assessments and referral/placement services for patients located throughout CHS hospitals and affiliated providers who may benefit from inpatient and outpatient behavioral health services. The application of telehealth to carry out these important functions creates a dynamic and compelling atmosphere. The Access Center serves to clinically assess and subsequently place behavioral health patients into appropriate levels of care across multiple facilities and providers. Professionals who are dedicated to patient care and are seeking an opportunity to apply their clinical assessment or patient placement skills within a fast-paced and innovative patient care environment should find their work within the Access Center as a fulfilling and rewarding career choice.

Summary: The Clinical Assessment Specialist – Behavioral Healthis responsible for responding to requests for consultative behavioral health assessments by phone and telehealth, including the initial response, the psychiatric triage assessment, the designation of appropriate level of care/disposition, and initiation of placement/referral services. The position works collaboratively to improve the flow of BH patients from ER and inpatient settings into BH programs, leveraging intake processes and telemedicine modalities to expedite the access to definitive behavioral health care.

Essential Duties and Responsibilities:

  • Provides comprehensive psychiatric risk assessment of behavioral health patients through telephonic and televideo technology for CHS and non-CHS affiliates to assist in making appropriate level of care decisions.

  • Must be able to formulate diagnostic impressions based upon review of systems, history, symptoms, and current presentation.

  • Responsible and accountable for coordination of continuum of care recommendations through an interdisciplinary approach with the patient, family, requesting provider, hospital staff, and Access Center.

  • Assures EMTALA compliance at all times and reports any related concerns to the BH Access Director immediately.

  • Provides assistance in the development of a Discharge Safety Plan for patients who are discharged using the approved discharge safety form.

  • Uses problem-solving skills to determine the course of action to generate the best patient clinical outcome, the physicians preferences, and the transferring and receiving hospitals.

  • Critical thinking skills will be utilized to insure every patient interaction / assessment promotes the well-being and safety of the patient.

  • May support utilization of services through prior authorization requests with payors.

  • Coordinates activities with the BH Access Director to assure accurate record keeping and efficient patient flow.

  • Assists with community education around clinical issues and participates with community events related to Access.

  • Demonstrates knowledge of regulatory requirements such as EMTALA, CHS Ethics and Compliance policies, and quality initiatives; monitors self-compliance and implements process changes to ensure compliance to such regulations and quality initiatives.

  • Adheres to established policy and procedure and standards of care; escalates issues through the established Chain of Command in a timely manner.

  • When the need arises, will perform other duties as assigned.

  • Additional responsibilities specific to Nurse Practitioners include, but are not limited to the following:

  • As license will allow per state scope of practice: Completion of Psychiatric Consults, Psychiatric Evaluations, History/Physicals, Progress Notes/Rounding, and Psychiatric Discharge Summaries.

  • Completes documentation necessary to adhere to accepted psychiatric and medical standards of care.

  • Provides psychiatric coverage of assigned patients.

  • Provides medication management and participates in the development of individualized treatment plans as needed.

  • Works under the supervision of the Medical Director of Access Center-Behavioral Health.


Industry Knowledge and Related Skills

· Knowledge of current behavioral health concepts, principles, and methods of treatments.

· Knowledge of the behavioral health intake and placement processes, including state and federal standards regarding behavioral health assessment, involuntary petition, and patient rights.

· Knowledge of payer source implications on discharge plan, resources, and placement options to maximize successful disposition for patients served.

· Knowledge of the operations of an acute care facility with particular emphasis on the behavioral health patient flow/capacity management/throughput.

· Demonstrated skills in problem solving, analytical and critical thinking, prioritization, negotiation, conflict resolution, and proactive decision making.

· Ability to successfully manage multiple tasks simultaneously with a high degree of organization.

· Ability to establish and maintain collaborative and effective working relationships.

· Must have excellent written, verbal, and interpersonal communication skills.

Required Education: Masters Degree in Social Work, Psychology, Counseling, or related field of study. Post Masters related coursework preferred. Nurse Practitioners must have a Master s Degree in Nursing or a Doctorate in Nursing from an accredited college or university.

Required License/Registration/Certification: Licensed in the state of Tennessee without restrictions (LCSW, LPC/MHSP, LMFT, CNP), with the ability to obtain licensure in additional states as required.

Required Experience: Three to five years of direct clinical behavioral healthcare experience.

Preferred Experience: Two years of emergency evaluation/consultation experience.

Job: Corporate Positions

Organization: CHS Corporate

Location: TN-Franklin

Requisition ID: 1732722