Community Health Systems PMO - Manager in Franklin, Tennessee


About us:

Community Health Systems (CHS) is one of the nation s largest publicly traded healthcare companies. The organization's affiliates own, operate, or lease more than 155 hospitals in 22 states, with an aggregate of nearly 27,000 licensed beds.Benefits: Competitive Compensation, Generous Vacation and Holiday Plans, Medical, Dental, and Vision Insurance, Flexible Spending Accounts, Life Insurance, 401(k) Plan, Supplemental Savings Plan, and Disability Insurance.



The Program Management Organization (PMO) Manager is responsible for providing IS project and program management leadership and analytical support. The PMO Manager contributes to the daily IS PMO operations to ensure effective IS project and program planning and delivery, resource planning, team collaboration, risk assessment, change management, and reporting across the IS department. This position closely interfaces with internal and external resource including business owners, end users, technical staff, consultants and vendors. Role may include the management of up to 10 PMO related staff. The scope of work includes performing and facilitating complex company-wide IS project and program management.

Essential Duties and Responsibilities:

  • Be one of the primary contacts for delivery of high visibility and higher risk IS initiatives and programs. Contribute to the formulation of approved business plans, operating plans and budgets in line with IS strategic goals and objectives.

  • Create a transparency to tracking and reporting on project status, cost, and risk. Establish and manage processes supporting the Project, Program and Portfolio Governance groups. Streamline communications between IS stakeholders, project sponsors and business units. Track and report on project portfolio performance. Provide a real-time, comprehensive, and prioritized view of IS projects.

  • Develop positive relationships with business partners. Work with the business areas and teams to ensure that requirements are documented, and agreed upon prior to project initiation. Work with the business areas to establish project timelines, scope, resources and effort. Articulate the business impact including workload, cost, limitations and risk.

  • Assist with coordination and execution of IS governance. Produce and maintain a comprehensive listing of committed IS projects and new project requests.

  • Provide IS project management support. Assist and advise IS project sponsors and teams to the best use of project management disciplines and approaches.

  • Help IS leaders on resource planning, report and manage issues relating to any critical resource conflicts. Take a leadership role in exploring and analyzing new services, application functions and technologies, assist in ROI research and Benefits realization estimates and planning.

  • Share lessons learned and best practices across IS programs. Build relationships with IS stakeholders at all levels. Mentor less experienced project managers.

  • Assist with IS stakeholders in change management and communication.

  • Participate in annual IS budgeting and planning, assist IS leaders to ensure that capital and expense spend are in alignment with budget and forecast.


  • Strong relationship and management skills – must possess the ability to interface and influence all levels of the organization and across functional boundaries. Must be able to effectively present information, influence, persuade and effectively respond to questions from various stakeholders.

  • This position requires the ability to write routine reports and correspondence. This position further requires the ability to speak effectively before groups of managers and employees in the organization.

  • Customer service skills and ability to work with people at all levels of the organization required.

  • Analytical skills – must possess strong self-sufficient technical problem solving and decision making skills. Strong attention to details.

  • Strong project management skills. Experienced in organizing, planning and executing large-scale IT projects from vision to implementation, involving internal personnel, contractors, and business partners. Ability to analyze project needs and determine resources needed to meet

  • Proven planning, organization, financial and project management skills with attention to detail.

Computer Skills:

  • This position requires strong ability to use Microsoft PowerPoint, Excel and Word.

  • This position requires familiarity with Healthcare Technology related information systems and processes.

  • Proficiency with Project Portfolio management tools such as – Microsoft Project, Daptiv, or other PPM tools.

Certificates and Licenses:

  • PMP Certification acquired or pursuing is highly desirable

  • ITIL certification acquired or pursuing is highly desirable


  • A Bachelor's degree in Computer Science, Information Systems, Business or related field from a four-year college or university.

  • 8 years of experience in Project Management, with at least 5 of those years managing IS projects. Healthcare industry experience is preferred. 4 years plus of Direct Management/Supervisory experience .

  • Self-starter with excellent problem solving, analytical and organizational skills. Collaborates well with all levels of internal and external resources, ability to work directly with executives, end users and consultants. Must be able to handle many responsibilities at once with priorities. Must be able to ensure consistent performance without supervision.

  • Project Management methodology experience with Waterfall/PMBOK, Agile or Scrum.


Job: IS Staff / Data Processing

Organization: CHS Corporate

Location: TN-Franklin

Requisition ID: 1657534