Community Health Systems Supervisor, Credit Card Compliance in Nashville, Tennessee


Summary: The Credit Card Compliance Supervisor oversees the Credit Card Compliance team and as well as supporting the review of Credit Card Compliance Policies and Training for all CHS Staff.--{PS..0}

Essential Duties and Responsibilities: Include the following. Other duties may be assigned.

Review Clinic and PCI Policies and recommend updates at least annually based on current PCI Requirements;

Prepare and/or update Clinic focused PCI Education materials, including courses available and assigned to Clinic staff on the Advanced Learning Center;

Coordinate periodic Web Based Training sessions for Clinic Management and Front Desk Staff to review PCI Policies and Procedures;

Update Credit Card Machine Tracker and assist Clinic/Hospital staff with system;

Ensure Credit Card Machines and other related physical assets are tracked and maintained;

Supervise staff and provide initial support to Clinics when they call or email with Credit Card Plus or Credit Card Machine issues;

Supervise the ordering of new Credit Card Machines and properly track delivery, updating the Tracker as appropriate

Coordinate with external PCI auditors for annual Compliance Audit, including periodic site visits by Auditors to Clinics;

Coordinate with Internal Audit s review of PCI Compliance, including periodic site visits by Auditors to Clinics;

Manage Merchant ID set up processes

Perform Analytic Analysis on Front Desk Time of Service Collection Efforts;

Coordinate training on Time of Service Best Practices;

Other special assignments as requested by Director of Finance.


Qualifications: --{PS..0}

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Bachelor s degree in Business, Finance or Accounting required. 3-5 years of Patient Accounts receivable, Physician Practice Front desk, or operations audit preferred. Intermediate skills of Microsoft Word and Excel. General knowledge of computer systems usage. Conscientious individual capable of following instructions and exercising independent thought and judgment. Effective organizational and communication skills


Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software and Database software.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job: Business Office Support

Organization: PPSI

Location: TN-Nashville

Requisition ID: 1760227