Community Health Systems *Physican Liaison/Professional Outreach Director - Full Time (Northside Medical Center) in Warren, Ohio


Director, Professional Outreach/Physician Liaison

ValleyCare Health System of Ohio

Northside Medical Center


To strategically increase market share through direct sales to, and relationship development with, providers and other referral sources in the primary and secondary markets.

The DPO manages the relationship with targeted providers and other referral sources by way of consistent communication to identify needs and promote services.

The DPO is the owner of issue resolution and follow-up. The DPO uses data to direct efforts and supports the organizational strategic initiatives. The DPO is responsible for identifying growth opportunities, provider satisfaction, and must support all organizational provider retention and alignment strategies.


· Relationship Management : Serves as the face of organization with ongoing communication to providers and other referral sources to maintain and grow relationship; thereby, ensuring practitioner retention and loyalty. Manage and strengthen relationships and ensure satisfaction levels are met by interfacing on a monthly basis or more frequently as needed.

· Planning/Targeting : Accountable for development of provider-specific strategic plans that align with organizational objectives as well as ongoing monitoring of plan with adjustments made as necessary. Annual review of plan performance and targeting of providers.

· Execution: Direct calls on targeted referral sources to identify needs and promote service lines issues with timely follow-up. Work collaboratively with department directors and extended team members related to provider objectives and issue resolution.

· Growth and Retention : Responsible for identifying opportunities for referral growth, selling, and business development. Identify opportunities to improve retention of high quality providers.



Undergraduate degree in Business or other related field required. Seeking 3 years healthcare experience, with healthcare sales experience strongly preferred. Applicants must have strong project management skills with proven written and verbal communication and presentation skills. Applicants must also have PC skills including Microsoft Word, Excel, and PowerPoint and have the ability to analyze and interpret data. Applicants must have negotiation and leadership skills and be knowledge of healthcare industry and hospital service lines. Applicants are required to have the ability to drive results through leveraging effective influence and relationship skills and have proven ability to be highly organized and demonstrate time management skills.


Besides our culture, we offer a competitive salary and benefits packages which includes: Medical, Rx Plan, Dental, Vision, Life Insurance, Long Term Disability, Flexible Spending Accounts (Health & Dependent), Employee Assistance Program, Education Assistance, 401(k) Retirement Savings Program, Paid Time Off, Paid Sick Leave, Critical Accident & Illness Plans, Identity Theft, and various company discounts.


Working at ValleyCare is special. We are bringing new advanced technology and services to our patients through the high quality care of our dedicated employees, physicians and volunteers. Whether it is our specialty accreditations, achievement awards, or quality accolades, you will find that we provide a positive, caring and patient focused environment. Our operating practices and core values create our positive culture and guide our journey to excellence. Working within such a supportive system allows our staff to use their talents to the fullest. We continually focus on positive employee programs, some of which include our annual employee engagement survey, employee of the month, employee of the year, nurse of the year, spot recognition, annual employee appreciation day, quarterly service awards, monthly birthday luncheon, thank you cards, quarterly employee forums, take your child to work day, and many more.

HOW TO APPLY : To apply, please visit w at

ValleyCare promotes a drug-free and smoke-free environment.


Job: Hospital Administration

Organization: Northside Medical Center

Location: OH-Warren

Requisition ID: 1732398