Community Health Systems Senior Application Systems Analyst 3M 360 in Franklin, Tennessee


Community Health Systems("CHSPSC, LLC")is one of the leading operators of general acute carehospitals. The organization's affiliates own, operate, or lease more than 100hospitals in 20 states, with an aggregate of approximately 21,000 licensedbeds. The consolidated organization owns and leases community hospitals thatoffer quality, cost-effective healthcare including a range of inpatient medicaland surgical services, outpatient treatment and skilled nursing care. Inover 60 percent of the markets served, CHS-affiliated hospitals are the soleprovider of healthcare services.

CHSPSC, LLC seeks a Senior Application Systems Analyst for its Franklin, TN, headquarters Clinicals team.


This position is primarily responsible for supporting Corporate HIIM (HealthInformation Informatics Management) applications as it relates to day to daysupport and monitoring, testing, server patches and release updates. Thisposition is an IS analyst support role which encompasses troubleshooting to resolveapplication system issues and requires advanced knowledge of systems analysisto provide a high level support and maintaining documentation of softwareapplications. The team works incoordination with the Corporate HIIM business partners, vendors, and other CHSteams to ensure CHS corporate standards are met across the CHSfacilities.

Job Duties andResponsibilities:

  • Provide advanced user support and problem resolution of multiple applications to include transcription applications (MModal and Nuance), 3M coding and reimbursement, abstracting applications, and LHR applications (Horizon Patient Folder and McKesson Patient Folder) and Medhost

  • Proactively perform daily system monitoring and improve process for automation

  • Demonstrate an expertise in all application participate in release updates, server patching and updates, and quality assurance testing

  • Function as a solid team member of application support with recommendations for process improvement, create and maintain documentation, cross-train for knowledge transfer, and demonstrate an expertise in all applications supported.

  • Act as a liaison between CHS facilities, corporate HIIM, other CHS teams, and vendors to resolve problems and escalated issues

  • Maintain a high degree of communication, cooperation, and coordination with other teams to provide timely resolution of issues and deliver excellent customer service

  • Strong work ethic, flexible, dependable, and available to provide after hours and weekend support on a rotational basis

  • Must be detail oriented with the ability to prioritize and drive multiple initiatives simultaneously and deliver tangible results

  • Maintain performance standards with meeting targets for both incidents and tasks

  • Perform other miscellaneous initiatives as assigned.



  • Bachelor s degree or 4 years of experience in related field can be substituted for education

  • Strong technical background in SQL Server, cold feeds, and HL7 interfaces

  • Transcription and coding experience desired

  • MModal, Nuance, and 3M360 experience preferred

  • Medhost and HPF (Horizon Patient Folder/MPF (McKesson Patient Folder) a plus

  • Strong customer service skills with the drive to meet/exceed customer needs

  • Strong verbal/written communication and interpersonal skills

  • Solution oriented individual demonstrating critical thinking and problem solving skills

  • Demonstrated ability to work in a fast paced environment with the ability to adapt and work effectively in a continuously changing environment

Job: Corporate Positions


Location: TN-Franklin

Requisition ID: 1841970

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment.