Community Health Systems Patient Navigator in Longview, Texas
To create a positive patient experience through enhanced efficiency and convenience for unassigned patients presenting to hospital Emergency Department or as a Direct Admission. The Patient Navigator will facilitate appointments for unassigned patients to include assistance with selection of a PCP, scheduling provider appointments on the patient s behalf, phone call to the patient the day before appointment, and follow-up call to the patient the day following appointment. Inpatients wishing assistance with establishing a PCP will also be offered.
Working knowledge of third party payers and insurance verification and authorization.
Experience and/or training with Medical terminology
2 years of healthcare/medical office experience including knowledge and/or training of governmental regulations regarding the confidentiality of patient information preferred
Job: Case Management / Utilization Review
Organization: Longview Regional Medical Center
Requisition ID: 1812397