Community Health Systems Accounts Payable Support Specialist in Nashville, Tennessee
CHSPSC, LLC is one of the leading operators of general acute care hospitals. The organization's affiliates own, operate, or lease 158 hospitals in 22 states, with an aggregate of approximately 22,000 licensed beds. The consolidated organization owns and leases community hospitals that offer quality, cost-effective healthcare including a range of inpatient medical and surgical services, outpatient treatment and skilled nursing care. In over 60 percent of the markets served, CHSPSC, LLC-affiliated hospitals are the sole provider of healthcare services.
CHSPSC, LLC seeks a Accounts Payable Support Specialist for its Antioch, TN, headquarters Supply Chain Services team.
Summary: The Supply Chain Accounts Payable Support Specialist will directly engage in Lawson AP Support to CHS entities and related vendors. The analyst role is designed to work through complex Accounts Payable issues and provide process, system and operations support for both CHS Corporate and facility staff. The Analyst serves as an advocate of the Service Center in meeting customer needs and promoting new initiatives.
Essential Duties and Responsibilities: (Other duties may be assigned.)
•Research vendor invoice inquiries – determining receipt and status of particular invoices within the Lawson AP system. Collaborate with various departments to resolve invoices for payment.
•Reconcile vendor statements – perform thorough audits of vendor invoice statements. Provide one-to-one match of invoice to payment record. Work with vendors and CHS staff to properly identify outstanding items, and manage invoices from receipt to payment disbursement.
•Manage work queues – manage individual and team queues for AP inquiries submitted by Corporate and facility staff using standard business communication channels and customer relationship management technology.
•Resolve time sensitive matters – expedite the resolution of time critical matters including, but not limited to, month-end obligations, expense report research and urgent payment requests.
•Investigate purchase orders – review purchase order inaccuracies to reduce stalled invoices. Apprise the appropriate Supply Chain team for corrective action within the Lawson Accounts Payable system.
•Provide guidance on vendor activities – request correction of master data vendor records, changes to payment details and disbursement events.
•Implement change requests – supply detail for corrections needed through Quality Control for system and processing errors.
•Supply supporting General Ledger details – supply detail for General Ledger entries to facilities and various CHS departments to aid in management of accuracy in cost allocation and possible reclassification of expenses.
To perform this job successfully, an individual must have a genuine customer service mindset (You can drive the bus, but you cannot throw someone under it.) and willingness to contribute to the AP Support and Supply Chain Shared Services Center through strong critical and independent thinking skills. Strong written and oral communication skills are a must.
Ability to define problems, collect data, establish facts, and draw valid conclusions. The ability to interpret, prioritize, and resolve an extensive variety of requests with several abstract and concrete variables using critical thinking skills is crucial.
To perform this job successfully, an individual should be proficient in Excel and Outlook. The individual should be familiar with accounts payable and accounting programs. An understanding of Lawson is desirable, but not required. Prior experience with a customer relationship management program is preferred.
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•Regularly spend long hours sitting and using office equipment and computers
•Regularly move from sitting to standing positions effortlessly
•Regularly spend long hours in intense concentration reviewing and entering information into a computer
•Regularly see details of objects that are less than a few feet away
•Regularly communicate clearly so listeners can understand
•Regularly understand the speech of another person
•Periodically work on projects that require deadlines
•High school diploma or equivalent required, Bachelor s Degree or commensurate experience preferred
•Prior Accounts Payable experience or strong knowledge of the AP process
•Experience in a Shared Services environment preferred, but not required
•Highly cohesive atmosphere with an emphasis on team member support
•Consistent level of work for both the team and the individual
•Professional relationship-oriented interaction with vendors, hospital staff, and corporate staff
•Leadership expectation of self-pacing, consistency and thoroughness of work output
•Extensive telephone and electronic communications are utilized to resolve problems and address questions
Job: Corporate Positions
Organization: Supply Chain Shared Services Center
Requisition ID: 1807283