Community Health Systems User Access/Security Admin Rep 3 in Nashville, Tennessee


Summary: Creates, maintains and audits CHS end users accessaccounts in Athena Collector, Communicator and Clinicals in accordance with CHSpolicy and defined standards.

Essential Dutiesand Responsibilities: Include the following . Other duties may be assigned.

Creates andmaintenances CHS end user access accounts in Athena Collector, Communicator andClinicals. CHS end users includepractice, hospital, corporate office, PPS and PASI staff.

Ensures access isrestricted timely when notified of employee terminations.

Participates in thequarterly audit of users and assigned permissions/roles and coordinates reviewand approval by Chief Financial Officer of each local facility.

Ensures user access permissions are granted in accordance with CHS standards and that appropriatedocumentation is obtained and archived to support actions.

Investigate, researchand establish custom roles as needed to optimize use of Athena Collector,Communicator and Clinicals while ensuring appropriate security to maintain theintegrity of the system and master files.

Responds timely touser access issues requests.

Participates actively in the ongoing development of the implementationprocess and other client services.

Develops a close working relationship with client and others at Athena.

SupervisoryResponsibilities: This job has no supervisory responsibilities

Competencies: Toperform the job successfully, an individual should demonstrate the followingcompetencies:

Analytical- Collects and researches data; Uses intuition andexperience to complement data

Customer Service- Responds promptly to customer needs

InterpersonalSkills- Maintains confidentiality ofall patient information and company documents

Oral Communication– Speaks clearly and persuasively in positive ornegative situations; Listens and gets clarification; responds well to questions

WrittenCommunication– Writes clearly andinformatively; Edits work for spelling and grammar; Presents numerical dataeffectively; Able to read and interpret written information

Professionalism- Approaches others in a tactful manner; Treatsothers with respect and consideration regardless of their status or position

Quality- Demonstrates accuracy and thoroughness

Quantity- Meets productivity standards

Adaptability- Adapts to changes in the work environment

Attendance/Punctuality- Is consistently at work and on time


Qualifications: To perform this job successfully, an individual mustbe able to perform each essential duty satisfactorily. The requirements listedbelow are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilitiesto perform the essential functions.

Education and/orExperience Preferred: High school diploma or general education degree (GED);3 years experience with insurance billing requirements and account follow-upprocedures including experience researching and resolving claims denied byinsurance carriers, and a generalunderstanding of ICD9 and CPT coding; or equivalent combination ofeducation and experience.

LanguageSkills: Ability to read and comprehend simple instructions,short correspondence, and memos. Abilityto write simple correspondence. Abilityto effectively present information in one-on-one and small group situations.

ReasoningAbility: Ability to apply common sense understanding to carryout detailed written or oral instructions. Ability to deal with problems involving a few concrete variables instandardized situations.

ComputerSkills: To perform this job successfully, an individual musthave knowledge of general computer applications and practice managementsystems.

PhysicalDemands: The physical demands described here are representativeof those that must be met by an employee to successfully perform the essentialfunctions of this job. While performing the duties of this Job, the employee isregularly required to sit; use hands to finger, handle, or feel and talk orhear. The employee is occasionally required to reach with hands and arms andstoop, kneel, crouch, or crawl. The employee must occasionally lift and/or moveup to 10 pounds. Specific vision abilities required by this job include closevision, distance vision and ability to adjust focus. Reasonable accommodationsmay be made to enable individuals with disabilities to perform the essentialfunctions.

Job: Business Office Support

Organization: PPSI

Location: TN-Nashville

Requisition ID: 1816729