Community Health Systems Patient Services Rep - Full Time in Petersburg, Virginia


The Patient Services Representative (PSR) is the initial point of contact for all office communications and serves as the "face" of the practice. The PSR's primary role is to manage the clerical functions of the office (i.e. check-in and/or check-out, phones, mail and medical records) with the utmost courtesy, respect and professionalism. The PSR acts as a liaison to obtain accurate information from patients, insurance companies and referral sources. The PSR ensures an exemplary patient experience. Facilitate the same day access for ALL patients requesting to be treated by provider.



● High school diploma or equivalent education is required.


● Six months of customer service experience is required.

● Knowledge of computers and other standard office equipment is required.

● Medical office experience is preferred.

Job: Administrative Support

Organization: Southside Physician Network

Location: VA-Petersburg

Requisition ID: 1823366